ICON Vehicle Dynamics (IVD) warrants that each new ICON Delta Joint purchased from an authorized dealer to be free from defects in materials and workmanship. The Warranty Period is five years from the date of purchase noted on the receipt during Warranty Registration (news.iconvehicledynamics.com/deltajointreg). During the Warranty Period, any defective Delta Joint will be replaced if and only if the warranty registration was filled out within 30 days of purchase. This warranty covers defects that IVD determines are no fault of the user and does not apply to normal wear and tear. Any combination of parts that do not constitute an IVD suspension system voids any warranty.
IVD warrants to the original retail purchaser who owns the vehicle on which the Delta Joint was originally installed. This warranty is not transferable to any subsequent purchasers or owners of the vehicle on which the Delta Joint is installed. IVD does not warrant the product for finish, alterations, modifications, abused, damaged due to accidents, and/or installation contrary to IVD instructions. IVD products are not designed, nor are they intended to be installed on vehicles used in race applications, for racing purposes or for similar activities. (A “race” is defined as any contest between two or more vehicles, or a contest of one or more vehicles against the clock, whether or not such contest is for a prize). This limited warranty does not include coverage for police or taxi vehicles or vehicles used for government or commercial purposes. Also excluded from this warranty are sales outside of the United States of America and Canada.
IVD’s sole obligation under this warranty is limited to the repair or replacement, at IVD’s discretion, of the defective product. Any and all costs of removal, installation or re-installation, freight charges, and direct, indirect, special, incidental or consequential damages are expressly excluded from this warranty. This warranty does not apply to any Delta Joint used with a non IVD suspension system. IVD will not cover an unregistered Delta Joint.
How to register your product for warranty coverage
Please initiate your warranty coverage online at news.iconvehicledynamics.com/deltajointreg within 30 days of purchase date on receipt. Failure to do so will void any warranty. If you do not have web access, fill out all the information on the card included with your purchase and mail it post marked within 30 days of purchase to:
ICON Vehicle Dynamics
7929 Lincoln Ave
Riverside, CA 92504
Submitting a warranty claim with IVD
You must obtain prior approval in the form of an RMA (Return Material Authorization) number from IVD before returning any product. In requesting an RMA you will be asked for your warranty registration date. Email [email protected] to request the RMA # via email or call IVD at 951-689-4266. The Delta Joint must be packed and shipped to IVD. Once you have received the RMA# and carefully packed your Delta Joint, ship the product to IVD with transportation and insurance charges paid, and include your return shipping address.
What IVD will do
Once received, IVD will examine the product for any obvious signs of user abuse or damage outside of the intended scope of normal use. If IVD determines the product was abused or is out of warranty, IVD will contact you with an estimate of the replacement cost. IVD will ship and insure your product to your United States address free of charge.
The IVD warranty set forth above is in lieu of all other warranties, express or implied, including the implied warranty of merchantability or fitness for a particular purpose. IVD’s warranty gives you certain legal rights. You may have other rights which vary from state to state.